Policy Center
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Privacy Policy
Scope of this Policy
This Privacy Policy applies to your use of our website and our mobile applications operated by RS-PRO LLC . This Privacy Policy also applies to the personal information you provide to us through other interactions and correspondence. This could be, for example, when you share your information with our service representatives (e.g. a customer service agent, design professional, or an installation or assembly pro), through any of our marketing programs, or send us a letter, email, or chat.
Personal Information We Collect
Your contact details and account data if you establish an online account with us (such as your name, email address, mailing address, phone number, and password).
Your payment information if you make a purchase via the site. We use third-party payment processors, such as Stripe, to process your payments. These third parties will collect the information necessary to effectuate your transaction with us, such as credit/debit card number, security/CVV code, and expiration date. Our payment processors may handle your payment information in accordance with their own privacy policies. RS-PRO does not have access to your full payment information.
How We Use Personal Information
Providing and supporting our services: We use personal information to operate, maintain, and provide you with our services. In particular, we will use personal information to perform our contractual obligation under our terms of use, such as to allow you to create an account and make purchases via the site, and for us to take payment and deliver your purchases.
Communicate with you about our services: It is in our legitimate business interests to use personal information to respond to your requests, provide customer support, and communicate with you about our Services, including by sending announcements, updates, security alerts, and support and administrative messages, and to administer surveys, sweepstakes, and contests.